App Privacy Policy

Last updated: June 29, 2026

This Privacy Policy describes how Aitroop (“we”, “us”, or “our”) collects, uses, and shares information when you use the Aitroop mobile or desktop application (the “App”). By using the App, you agree to the practices described in this policy.

1. Information We Collect

Account Information
Name, email address, and credentials you provide when registering or signing in via third-party authentication (e.g., Google, Apple).

Usage Data
Features you use, actions you take, workflows you create, and how you interact with the App — including session duration, click events, and feature usage frequency.

Content & AI Interactions
Text, files, and prompts you submit to AI-powered features. This content may be processed by third-party AI providers (see Section 4) to generate responses and is not used to train external models without your consent.

Device & Technical Information
Device type, operating system, app version, IP address, and browser type.

Payment Information
If you subscribe to a paid plan, billing details are handled directly by our payment processor. We do not store full card numbers.

2. How We Use Your Information

  • Provide, operate, and improve the App and its AI features.
  • Personalize your experience and remember your preferences.
  • Send transactional notifications, receipts, and product updates.
  • Respond to your support requests and resolve disputes.
  • Detect fraud, abuse, and security incidents.
  • Comply with applicable laws and legal obligations.

3. Cookies & Tracking

We use cookies and similar technologies to keep you logged in, remember settings, and analyze aggregate usage patterns. You can control cookie behavior through your device or browser settings; note that disabling certain cookies may affect App functionality.

4. Data Sharing

We do not sell your personal information. We may share data with:

  • AI Providers: Content submitted to AI features may be processed by third-party AI services (e.g., Anthropic, OpenAI) solely to generate responses. These providers are bound by data processing agreements that restrict further use.
  • Service Providers: Cloud hosting, analytics, authentication, and payment processors who assist in operating the App under strict confidentiality obligations.
  • Business Transfers: If Aitroop is acquired or merged, your data may be transferred as part of that transaction, subject to equivalent privacy protections.
  • Legal Requirements: When required by law, court order, or to protect our legal rights, the safety of users, or the public.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal data within 90 days, except where retention is required by law.

6. Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, and access controls. We conduct regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data (“right to be forgotten”).
  • Portability: Receive your data in a machine-readable format.
  • Objection / Restriction: Object to or restrict certain types of processing.
  • Withdraw Consent: Where processing is based on consent, withdraw it at any time.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Children’s Privacy

The App is not directed to children under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. Where such transfers occur, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses under GDPR).

10. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via the App or email at least 14 days before they take effect. Continued use of the App after changes take effect constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [email protected].